Message alerts
Broadcasts
A fully customisable message alert that you can send to customers who opted-in.
What is a Broadcast alert?
The Broadcast alert allows merchants to send custom messages via WhatsApp, SMS or FB Messenger to customers who previously opted-in for these alerts via the various ShopPop opt-in widgets.
ShopPop offers many widgets that allow the customers to opt-in to receive custom broadcasts, such as the Button to Drawer or Post-purchase widget.
Over time, the number of opt-ins will increase, building a list of customers that you can then notify via the Custom Broadcasts alert feature, for example if you are running a seasonal promotion, promoting an offline event or dropping a new collection.
This enables you to directly communicate with your customers in their preferred channels, whether that’s WhatsApp, SMS or Facebook Messenger.
Required widget
This alert requires customers to have opted-in via one of the following opt-in widgets:
